Return & Refund Policy – OFF Earring
Thank you for shopping with OFF Earring. We want you to love your purchase, but if you are not completely satisfied, we’re here to help.
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
Items must be unused, unworn, and in original condition
Items must be in the original packaging
Proof of purchase (order number) is required
⚠️ Hygiene Notice:
For safety and hygiene reasons, earrings are not eligible for return or exchange once opened or worn.
Once we receive your returned item, we will inspect it and notify you of the status.
If approved:
Refunds will be issued to your original payment method
Please allow 5–10 business days for the refund to appear depending on your bank
Customers are responsible for return shipping costs
Original shipping fees are non-refundable
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
We will resolve the issue as quickly as possible.
For any return or refund questions, feel free to contact us at:
We appreciate your support and thank you for shopping with OFF Earring.